Quickly. Cheaply. Easily.

We are an agent of Cash Passport and pride ourselves on the service levels we provide – plus all our services are Fee Free. Our rates are consistently the best in Australia even during the Cash Passport “Special Rates Sales”.

Our services do vary depending on whereabouts you purchased your card. Use the table below to see how we can help your particular circumstances. 

If you purchased your Cash Passport Card from The Currency Exchange or Northern Beaches Currency (our retail outlets) we can:
Reload your Card
Transfer funds between Currencies
Cash Out your Card to a bank account (or in to cash in store)
Check Balances
Help setting up logins

If you purchased your Cash Passport Card from Cash Passport online we can:
Reload your Card
Transfer funds between Currencies
Cash Out your Card to a bank account (or in to cash in store)
Check Balances
Help setting up logins

If you purchased your Cash Passport Card from Australia Post we can:
Reload your Card

If you purchased your Cash Passport Card from a Travel Agent, Credit Union or Bank (eg IMB, Suncorp, Mary Rossi Travel, Hello World) we can:
Reload your Card
Transfer funds between Currencies
Cash Out your Card to a bank account (or in to cash in store)
Check Balances
Help setting up logins

We would love to be able to help, but cards purchased at Travelex are on a totally different system.  You need to visit www.travelex.com.au 

If you purchased your Cash Passport Card from UAExchange or Crown Currency we can:
Reload your Card
Transfer funds between Currencies
Cash Out your Card to a bank account (or in to cash in store)
Check Balances
Help setting up logins

If you have any questions please use “Chat Now” (or leave a message if we are away from the desk). Your security is important to us so we will never ask for you full card number.   

We are always happy to help with Card Support when we can – just click on  “Chat Now” below and we will help or point you in the right direction. Sometimes a quick “Chat” means that you don’t need to call the Cash Passport customer support Help Desk.